Privacy Policy — 55jl Casino

55jl Casino is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy has been prepared in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This policy describes how 55jl collects, uses, stores, shares, and protects personal information in connection with the operation of the 55jl online casino platform. It also outlines the rights available to you as a data subject under Philippine law and explains how you may exercise those rights.

55jl operates under the regulatory oversight of PAGCOR (Philippine Amusement and Gaming Corporation). As a regulated gaming operator, we are subject to strict data handling requirements under both gaming regulations and data privacy law. Our data processing practices are designed to satisfy both sets of obligations simultaneously.

55jl collects personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include the following:

55jl does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive personal information is collected (such as government ID numbers), it is handled with the heightened level of protection required under the Data Privacy Act.

55jl collects personal data through the following channels and methods:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the 55jl platform, including IP address, device identifiers, browser information, and session activity logs. This data is collected via server logs, cookies, and similar tracking technologies.
• Third-party sources: Identity verification data from government databases or accredited KYC service providers used to confirm the authenticity of documents you submit. Payment data from GCash, Maya, and banking partners to confirm transaction status.
• Regulatory sources: In certain circumstances, 55jl may receive information about you from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory bodies as part of our compliance obligations.

55jl uses the personal data it collects for the following specific purposes. We process your data only where we have a lawful basis to do so, as described in Section 5.

• Account creation and management: To register your 55jl account, verify your identity, maintain your account profile, and provide you with access to the platform's features.
• Transaction processing: To process deposits via GCash, Maya, and Philippine bank transfers, and to process withdrawal requests to your verified payment method.
• Regulatory compliance: To fulfill our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. This includes conducting KYC checks, monitoring transactions for suspicious activity, and reporting to regulatory authorities as required.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other security threats to the platform and its users.
• Responsible gaming: To monitor gaming behavior for signs of problem gambling, enforce deposit and loss limits, process self-exclusion requests, and comply with PAGCOR's responsible gaming requirements.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance related to your 55jl account.
• Platform improvement: To analyze usage patterns, identify technical issues, and improve the features, performance, and user experience of the 55jl platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.

Under the Data Privacy Act of 2012, 55jl processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your 55jl account, including account management, transaction processing, and customer support.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for 55jl's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

55jl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the following limited circumstances:

• Payment processors: We share necessary financial data with GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) solely to process your deposit and withdrawal transactions.
• KYC and identity verification providers: We may share identity documents with accredited third-party KYC service providers for the purpose of verifying your identity. These providers are contractually bound to process your data only for verification purposes.
• Regulatory authorities: We are required by law to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies upon lawful request or as required by our licensing conditions.
• Technology and service providers: We engage third-party service providers for hosting, cybersecurity, analytics, and customer support infrastructure. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than providing services to 55jl.
• Legal proceedings: We may disclose personal data where required by a valid court order, subpoena, or other legal process issued by a competent Philippine authority.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 55jl's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

In all cases where data is shared with third parties, 55jl ensures that appropriate data processing agreements and confidentiality obligations are in place to protect your personal information.

55jl retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 55jl's data disposal procedures. Where data must be retained beyond the standard period due to an ongoing legal dispute, regulatory investigation, or court order, it will be retained until the matter is fully resolved.

55jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• Encryption in transit: All data transmitted between your device and 55jl's servers is encrypted using TLS 1.2 or higher (256-bit SSL encryption).
• Encryption at rest: Sensitive personal data stored on 55jl's servers, including KYC documents and financial records, is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. 55jl employees and contractors are granted access only to the data necessary to perform their specific job functions.
• Multi-factor authentication: Administrative access to systems containing personal data requires multi-factor authentication (MFA).
• Intrusion detection: 55jl's infrastructure is monitored 24/7 by automated intrusion detection and prevention systems.
• Regular security audits: 55jl conducts regular internal and third-party security audits and penetration testing to identify and remediate vulnerabilities.
• Staff training: All 55jl personnel who handle personal data receive regular training on data privacy obligations and security best practices.

55jl uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognize your device on subsequent visits and remember certain information about your preferences and activity.

55jl uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the 55jl platform to function. They enable core features such as keeping you logged in, maintaining your session security, and processing transactions. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional cookies: These cookies remember your preferences (such as language settings and display options) to provide a more personalized experience. They are not strictly necessary but enhance usability.
• Analytics cookies: These cookies collect anonymized information about how visitors use the 55jl platform — such as which pages are visited most frequently and whether users encounter error messages. This data helps us improve the platform. Analytics cookies are only set with your consent.
• Security cookies: These cookies help 55jl detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 55jl platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 55jl:

To exercise any of these rights, please contact 55jl's Data Protection Officer using the contact details in Section 14. We will respond to all verified data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with our response to a privacy-related request or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The 55jl platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine law governing casino-style gambling. 55jl does not knowingly collect personal data from individuals under the age of 21.

If 55jl becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage individual will be returned to the originating payment method after verification.

If you are a parent or guardian and believe that your child has registered an account on the 55jl platform, please contact our Data Protection Officer immediately using the contact details in Section 14. We take underage gambling prevention extremely seriously and will act promptly on all such reports.

55jl primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where 55jl uses internationally hosted cloud infrastructure or engages technology service providers with operations in other countries.

Where such cross-border transfers occur, 55jl ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include:

• Contractual clauses requiring the recipient to process personal data in accordance with the Data Privacy Act and this Privacy Policy.
• Transfers to countries or organizations that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where data is transferred within a group of companies.

You may request information about the specific safeguards in place for any cross-border transfer of your personal data by contacting our Data Protection Officer.

55jl reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or the features and services offered on the platform. The effective date at the top of this page will always reflect the date of the most recent revision.

When material changes are made to this Privacy Policy, 55jl will notify registered players via email to the address associated with their account, or through a prominent notice displayed on the 55jl platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Your continued use of the 55jl platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated Privacy Policy, you must cease using the platform and may request account closure by contacting customer support.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 55jl, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page or contact our support team directly. Player welfare is always our top priority at 55jl.